Privacy Policy

The policies laid down herein are hereby exclusively called Instamatch's Privacy Policy ("Policies"). Instamatch (“App”), is wholly and solely owned by its parent company, namely “Dream Instamatch Private Limited”. Please read our ‘Terms of Use’ for more information.

The App is a matchmaking platform which provides its users to define and refine their search for a match based on their requirements i.e., either (i) marriage or, (ii)casual dating.

We do not recommend sharing your contact number or bank account details unless you wish to do so.

OUR COMMITMENT

Instamatch believes in keeping its user’s personal information safe and protected. It is our top priority that we ensure your trust in the product that we have built.

INFORMATION THAT WE GATHER

In order to provide efficient and optimum services, Instamatch requires some personal information from its users such as basic profile details and the types of people one may like to meet. By choosing to provide this information, You, the user, explicitly consent to share this data for our processing purposes.

Information shared by You

In order to avail the services offered on the App, You, the user, agree to provide information including, but not limited to, the following:

  • For the purposes of registering for the services on the App/becoming a member, You, the user, share with us your personal data including, but not limited to, your name, your gender, date of birth, contact details, educational qualification, employment details, photos, marital status and your interests and sensitive personal data such as your Identity proofs.
  • When you avail for a paid service(s), you provide us or our payment service provider with the sensitive personal data such as your Bank account, debit or credit card number or UPI.
  • Personal information such as success stories, personal memoirs and photographs for the purposes of being displayed on your profile.
  • Details You, the user, share with our customer care team.
  • The chats and messages You, the user, have between other users as well as the content you publish will be processed as a part of the service.

Information from other sources

  • Other third-party sources, so as to generate leads to connect with the existing User and/or to connect with a prospective User.
  • Non-commercial social bodies/persons such as social media groups, marriage institutions, local regional groups, affiliated marriage bureaus, individuals holding networks, social institutes which actively hold and disperse information about matrimonial expectations and availability of individuals only for the specific purpose of matrimony.

HOW DO WE USE YOUR INFORMATION

  • We use the information submitted by you to provide the Service.
  • We use the information submitted by you to manage your account.
  • We use the information submitted by you to provide you with customer support.
  • We use the information submitted by you to conduct research and analysisabout your use of our services for providing better services using AI, ML and other similar artificial intelligence models.
  • We use the information submitted by you to communicate with you by email, phone about services, promotions or offers that may be of your interest.
  • We use the information submitted by you to recommend relevant matches to you and display your profile to other users.

You, the user, hereby warrant that all personal data that you provide us with is accurate, up-to-date, and true. When you use our Services, we make best efforts to provide you with the ability to review and correct inaccurate or deficient data, subject to any legal requirements. We shall verify the accuracy of the new personal data you provided to us by employing third-party agents at your own cost.

HOW DO WE SHARE YOUR INFORMATION

Except where You, the user, are expressly informed on the site or as described in this privacy policy we do not sell, rent, share, trade or give away any of your personal information.

  • How do we share your information with other users?

    We publish the information shared by You, the user, with other users to provide the services. In order to provide our users control over the data that they share with other users, You, the user can always control your privacy setting by visiting the “setting/privacy option” page.

  • How do we share your information with our service providers and partners?

    We may use third party service providers to provide website and application development, hosting, maintenance, backup, storage, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information aboutyou to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information. Allof our service providers and partners agree to strict confidentiality obligations and data protection.

  • How do we share your information with law enforcement agencies?

    We will disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, other members interest and protection and/or comply with a judicial proceeding, court order, or legal process served on us.

HOW DO WE SECURE YOUR INFORMATION

Even though we implement all such safeguards designed to protect your information,no security system is impenetrable and due to the inherent nature of the Internet and social media, we do not guarantee that the data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. It is pertinent to inform You, the user, that when our registration process asks you to enter sensitive information (such as a credit card number), all such information is encrypted and is protected with the best encryption software in the industry. At Instamatch we follow all such accepted industry standards to protect the personal information submitted to us. All your information, not just thesensitive information mentioned above, is restricted in our possession and care.However, employees at Instamatch who need such information to perform a specific job are granted access to your personally identifiable information.

CHANGE IN POLICIES

In case Instamatch makes any change to its privacy policy, we will send an email communication about such an update so as to keep You, its user, always aware and updated of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify you by way of an email. We keep our Policies under regular review and may amend it from time to time, at our sole discretion.

Should you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please feel free to email us at

privacy@dreaminstamatch.com.

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